News Archive

anuarisa
Posted by anuarisa on 29th of March 2011 at 06:24 PM NST
Dear SunnyNeo users,

The most unfortunate thing has happened. While our primary goal is to help out users such as yourself to make neopian life easier and more fun, someone else decided to try and ruin our fun. A person had managed to redirect the frontpage of SunnyNeo to a malicious site. We've tried to quickly stop our site from redirecting to this site by taking out site down completely. This is the reason why you were not able to access SunnyNeo for a while. We've done everything we possibly can to ensure that this person will no longer have the ability to make any changes on our site.

Unfortunately, this person has also taken over our twitter account. We are no longer able to access the account and prevent it from sending malicious tweets. We recommend everyone to stop following the account sunnyneocom. Also please do not click on any of the links posted by this account. They will lead to a malicious site.

We've requested Twitter to remove our account completely. During this event we've come to realise that there are serious security risks on Twitter, and that in the future we, nor any other user, will ever be able to prevent another person from accessing their twitter account. These security issues are separate from what happened at SunnyNeo but we find them very concerning nonetheless. Therefore, we have decided to permanently close our twitter account. We will no longer be offering any services in which we have to rely on the support and safety systems of others.

If you have visited the malicious site through twitter or because you were redirected from our homepage. We recommend that you scan your PC with anti-virus and anti-malware software such as Norton and Ad-Aware. Furthermore it may be a good idea to change your neopets password too. Also, a general tip on safety, Firefox has an addon called RequestPolicy which will prevent you from visiting redirected sites without your permission. We don't think that the site that was redirected to contained any malware such as cgers. It appeared to be a way to try and sell neopoints. Though, it never hurts to scan your PC to be safe.

Finally, the entire SunnyNeo staff would like to thank everyone for their massive support for the site during this event. We really appreciated the encouraging neomails and messages placed on message boards. We also would like to thank TNT for allowing us to warn all the users on the boards. We will not let this event get us down and we will continue to offer neopets help with our improved security. We are sorry for any problems that were caused.

--  The SunnyNeo Staff