News Archive

jujipup
Posted by jujipup on 17th of October 2014 at 05:32 PM NST
TNT is sending out neomails to Premium Members due to the down time and bugs.  Not everyone has received this notice, but it should make it to you if you are a Premium Member.

Greetings and salutations!

 

You're getting this Neomail because you are a Premium Member. Since the site was down for a few days and there have been some bugs (okay, a lot of bugs), we are crediting all Premium Members 31 free days of Membership time. This will be done automatically and should just show up in your account. If you are on recurring billing, then you should see your next billing date pushed back to account for this time.

Thanks again for your patience during all of this!

- The Neopets Team