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We have received a screenshot of an email sent by a Neopets staff member regarding collecting the free nc mall gift box on a side account. In this screenshot the staffmember confirms it is okay to collect them on your side account. Thank you hottendott for the screenshot.


Update: There is more confirmation in Neopian Times Editorial #420:

Hiya, TNT! I'm confused. Last week in the Editorial you stated that collecting the 10th birthday avatar on a side account was okay, because it was "just the avatar," when in actuality it was an avatar and a background. :/ That didn't make much sense to me anyway, but with the release of the freebie Gift Box in the NC Mall... well, I'm even more confused. Why was it okay to collect an avatar on a side when you got a free item with it, and yet we weren't supposed to collect the Gift Box on our sides when it's just an empty box? I'm really having a hard time seeing the logic in that, so I'm terribly confused. ~the_precious_02 Ack! We made an error last week. We forgot about the background coming along with the avatar. Because of that, collecting the avatar should not have been allowed for side accounts. With regard to these freebie gift boxes, you may collect them on your side accounts and gift any NC items you may have there. However, we've seen extreme multiple account abuse over the past few days. Therefore, remember that you may only collect the boxes on your (up to) five accounts. You may NOT, under any circumstance, create more accounts to get more boxes. This includes trying to make a loophole in the rules by creating an account, getting the box, then deactivating the account so it doesn't "count" toward your total. Anyone that we see making extra accounts like this to get these gift boxes will be frozen.

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