News Archive

anuarisa
Posted by anuarisa on 9th of December 2010 at 08:38 AM NST
Theres currently a glitch going on where for many people their Neocash disappears upon visiting the NC Mall. If this has happened to you, you can Submit a Ticket at the Help page. Hopefully the situation will be resolved soon.


Don't panic, the golden support ticket is here!

Edit: TNT is currently working on this glitch. This is posted on the The Official Neopets Team Message Board :

As you may be aware, there's a *tiny* bug in the NC Mall at the moment that's setting some shoppers' NC balances to 0. Okay, that probably doesn't sound so tiny, but we promise it is. It's just a display issue that's tricking the Mall into thinking you have a balance of 0 when, really, your Neocash is safe and sound. Don't panic! We're working as quickly as we can to fix it, and your balance and purchasing functionality will be restored automatically once the bug is fixed.

Sorry for the inconvenience (and the scare)!

- The Neopets Panic Avoidance Team