News Archive
Still working on the transition, but we are trying to finish it up today! We will update you as soon as we know more information. |
On their Facebook, they stated:
Greetings! We are working diligently to try and finish the transition today so that you will be able to access the site. YAY! We are not sure when today yet, but we will try to keep you updated so please check back here or on Twitter. |
We will try to keep you updated here as well.
UPDATE on Facebook at 3:22pm NST:
Update Time! We have brought back a bunch of the back end pages that we need and we are testing those currently. Once everything behind the scenes is good then we wil start to test the front end side of the site, and hopefully return the site soon after that! Thanks for having patience through all of this. :) |
On Twitter at 3:27pm NST:
We are currently testing all of the behind the scenes pages, after we are done there we will start testing the front end and hopefully... |
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They are working with their hosts to get things working. No ETA, but will keep us posted.
Neopets is back up! Around 6:05pm NST. It does appear slow, and TNT is aware. TNT has stated that some things are still in transition. More info on the News Page. Visiting the News Page will award you the I Survived The Neopocalypse! avatar.
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19th September
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We're back! - Well, mostly! We wanted to get the site back up for you ASAP so we've turned most everything back on, but there are a few pieces still in transition. Here's a (hopefully) handy list:
- The Mall: You won't be able to redeem NC cards or purchase any items yet.
- Premium Account Management: Purchasing or updating a Premium membership not functioning at the moment. (If you already have Premium, that will be working fine across the site. If you run into any problems, though, please let us know!)
- Premium Scratchcards: The system that sends these out is still in transition so they won't be arriving today like they usually do. We'll be sending these out once everything is back to normal!
- Timed content: In some cases, some things may be running on weird schedules for a bit. (For you techies, our crons are back online but they need to catch up.)
That's it! There will be no New Features today but we'll keep everyone updated on the things above as they come back online. In the meantime, if you see anything weird, please feel free to report it to us! If you aren't sure whether it's something affected by the above list, you can definitely report it anyway just to be safe. Thanks for your help!
And thanks again for all your patience during the transition. We hope it wasn't too stressful. Some of us actually went outside. That ended... poorly.
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On Facebook at 5:17am NST:
SITE UPDATE: There is an issue currently affecting login, loading of certain pages, collecting NP, etc. ALL YOUR ACCOUNT DATA IS SAFE! Even if you can't log in and you're using the correct password, please don't fret! Your account and Neopets are doing fine. (Your Neopets have probably eaten all the food in your Neohome by now, though.) We're working with our host to fix the issue but it will likely be a long wait -- through tomorrow morning at least. Sorry, folks. We know it's frustrating. Thanks again for your patience. |
Several Post Appeared On Twitter.
If anything looks wonky to you, please feel free to report! We're still here fixing anything that crops up. |
Looking at "bad password" and loading issues right now. |
One issue down! The site has returned. Now investigating that "bad password" issue. Thanks for your patience everyone. |
Those wanting Poogles: We'll release more next week (& announce before hand) when things are more normal. Hope that relieves some stress. |
Server that connects to your account is being a jerk. Affecting login, loading of certain pages, collecting shop till and interest, etc. |
To recap the update for everyone;
Neopets is now back up and running. However, there are still issues with some parts of the site that are still in transit. They are still being worked on by TNT. This means users should expect some broken images and other issues including slowness of the site, while this is still taking place. TNT is asking users to report an major issues/glitches they may spot so that they can be addressed right way. We all just need to hold on and bare with TNT while they get all the issues/glitches addressed and sorted out.
Waiting....! Waiting....! Still Waiting....!
We will post more information if and when it is released by TNT.