News Archive

jujipup
Posted by jujipup on 28th of July 2015 at 09:04 PM NST
We've been working with renewing SunnyNeo for the next year, and decided to downgrade our size to cut our cost in half.  However, since doing so our model page has stopped working (it times out before it can load).  So, we chose to upgrade back up to the level we were at.  Unfortunately, the model page is still not working.  We've tried resetting our servers and this has also not solved the issue.

We are trying to get in touch with Rob who programmed it for us to begin with to see about getting it fixed.  Not sure when he'll have time to fix it, but hopefully it won't be too long.

https://images.neopets.com/images/nf/pteri_404shirt.png
Maybe if I blend in the model page won't notice...

On that note, SunnyNeo has been renewed for yet another year!  Hurray!  If there is anything you'd like to see added in terms of graphics, guides, features, etc just let us know!  Now is the time to give us your feedback and suggestions.  Feel free to use our Graphics Request Form to request a graphic or Neomail me with your feedback or suggestions.

https://images.neopets.com/new_greetings/1396.gif

UPDATE: Apparently we are having issue on different areas of our site - the daily puzzle admin page is not working so we cannot update that.  Also, our lablog when recording zaps also times out.  I will be calling our hosts shortly to get the problem resolved.  Sorry for the inconvenience.

UPDATE: We've identified the problem and we are trying our best to get things fixed as fast as we can.  It is not due to our downgrade then upgrade, and our coding is fine.