News Archive

For the last few days, there have been ongoing issues when buying Neocash through Paypal. Due to what most lilely seems to be a glitch on Neopets' end, although you are being charged for buying NC, it is not showing up on your account.

Issues with premium and paypal have been reported as well, with people being charged for their premium multiple times and/or loosing their Premium subscribtion. 

At the moment, we strongly advise you to use another payment source like a credit card or using pre-paid Neocash cards. We can only hope this issue will be fixed soon enough.

A MESSAGE FROM TNT: Our team is aware of recent reports, regarding purchasing errors some players have faced for Premium and NC. Rest assured that we are actively investigating these issues with our Payment Provider. We will update all affected players as new information becomes available and appreciate your patience during this time. Thank you!